At Leith Cars, the concept of “Real People Matter” is not just a headline. This is a genuine reflection of our core values, and these testimonials are not just to tout the dealership; these testimonials are an opportunity to thank you for your trust in us.
Today, we take a look at a wonderful commendation from “Dasauto27519” on DealerRater.com. He visited Leith Volkswagen of Cary to purchase a new vehicle.
We know that the car buying process can be extremely stressful. You want to forego the hassle, the pitches, and the antiquated sales tactics. Our industry is oversaturated with salesmen who say anything to convince you to walk into the dealership, then expect you to abandon all of your expectations they deceitfully built. In the words of Dasauto27519, there is “always a hint of mistrust with car dealerships.” It is an unfortunate reality, so we work diligently to ensure that our people do not establish the same reputation.
During his visit to our dealership, this young man was able to work with Alan Gidney, one of our best brand ambassadors.
“Alan provided the great Leith VW experience that our family has come to expect. He was very laid back in the selling process and asked questions to elicit what I valued most in vehicle selection.”
Our process is one of leisure. Purchasing a car, which is a very salient expenditure, should be as enjoyable as driving the car itself. We encourage facilitation, not sales – a consumer-centric approach. We listen and respond instead of talk and persuade; in fact, we strongly suggest that you research the car as Dasauto27519 had done. A self-professed Volkswagen enthusiast, this young man came to the dealership with a wealth of knowledge.
He did note that Alan, however, “did bring up some points that online browsing had not highlighted to me.”
Overall, for this customer, the process was smooth and met his “expectations both on the new car price and trade in value. All in all, Leith provides an excellent new car purchasing experience that you can trust.”
That’s why our motto consistently remains…
Leith: the name you can trust.