At all of our Leith dealerships, you’ll find a culture that facilitates a customer-oriented approach. That is why our team decided to create Leith Cars’ Real People Matter. This platform serves multiple purposes: we get to celebrate some of our hardest working employees; the dealership gets some positive exposure; and you get to see what other consumers have to say about their experience.
Through our Google Plus account, we recently responded to a Dr. Max Cheung who penned a very kind review of his purchase of an E350 at Mercedes-Benz of Cary. He also posted similar comments on DealerRater, which we deeply appreciate. While visiting the dealership, Dr. Cheung worked with John Kuzman, one of our great brand ambassadors.
John, through his superior customer service, merited a rave review that boasts a series of very flattering adjectives: courteous, knowledgeable, efficient, polite, friendly, and honest. In fact, he impressed Dr. Cheung so much that the gorgeous MB E350 is only mentioned in the first sentence. To us here at Leith, that’s the perfect review. Everyone who walks through the door at Mercedes-Benz of Cary could visit any other Mercedes-Benz dealership in the area and find the same models – they cannot, however, receive the same care and consideration that our team offers.
“Doing business with John gives you a feeling of total comfort and trust.”
John ensured that the Cheungs built a familiarity of all the car’s features, answered questions, facilitated a decision, and issued a precise delivery date. John’s patience and approach built a strong rapport throughout this purchase process. We applaud him for his ethics.
“We have had some pleasant experience in the past in buying new cars, but Mr. John Kuzman is the BEST of the best.”
The best of the best. We like that.
You can read the entire review here, and you can stop down at Mercedes-Benz of Cary to speak with John Kuzman – or any of our great brand ambassadors – to help you discover why your next car might be a Mercedes-Benz.