Our RPM review today comes from Kristen Davis who recently purchased Ford Edge from Leith Ford. She rated her experience five out of five stars, and we’ll tell you why.
Kristen called ahead of time to discuss what she was looking for with our own Harry Blanks. We encourage our customers to call ahead and give us a general description of the kind of car they want. This gives us the opportunity to look through our inventory and pick out cars that will be a great fit for you, and it also lets us know when we can expect to see you. Sure enough, when she arrived at the dealership Harry had already chosen a variety of cars that matched Kristen’s description on the phone.
Upon inspecting the cars, Kristen found them all to be in “excellent condition” and with reasonable prices, too. Leith Ford offers only the best of the best, and our huge inventory will surprise anyone who thinks they’re walking into an average small-town dealership. Harry and Kristen spent more time talking about which car would be right for her. She said what was remarkable about the experience is that she never felt rushed or like she was being taken advantage of. Harry was “very friendly” throughout and together they settled on the Edge she drives now.
The last part of the car-buying process is often what customers find the most daunting: Paperwork. Kristen was nervous about it, but her nerves were quickly soothed when she met with Sherry Timberlake, our Business Manager. As a result, the financing experience was “friendly and easy.” Kristen said that Sherry was exceptionally informative and easy to talk to. The last thing we want is for people to be afraid of buying a car, so it’s our goal to provide a friendly face every step of the way.
Kristen concluded her review saying, “I had a great experience at Leith Ford and will recommend them to everyone. I am thoroughly enjoying my blue 2013 Edge Limited. I call it my little Blue Devil!” And there you have it.
If you want to read more glowing reviews like Kristen’s you can do so on our Google+ page, and if you want your own five-star experience, you can call or visit us at Leith Ford any day of the week.